Annual ALC Conference – 2017

By Atlas LS

Your All-In-One Printable Schedule for the 2017 ALC Conference

ALC’s Annual Conference is the perfect blend of education, networking, and fun. You can expect invaluable education on the trends impacting the industry and your company. You will also have numerous opportunities to tap into the knowledge of successful business owners and make connections with like-minded professionals with whom you can share your experiences, ask questions, and brainstorm solutions, even after the event is over.

2017 annual alc conference schedule

When is the 2017 ALC Conference?

May 17th – 20th, 2017
(Wednesday – Saturday)

Where is the ALC Conference?

Eden Roc Miami Beach Resort
4525 Collins Ave
Miami, FL 33140
Official Site for the ALC Conference



8:30 am–1:00 pm – ALC Board of Directors Meeting

9:00 am–5:00 pm – Pre-Conference Workshop: How to Win Business From New & Existing Customer with John E. Flannery (Flannery Sales Systems LLC)

9:00 am–Noon – Guided Tour: A Walk on the Beach (Optional)

1:00 pm–5:00 pm – ASTM Meeting

8:00 am–7:00 pm – Registration

2:00 pm–5:00 pm – Exhibitor Move-In

4:30 pm–5:00 pm – Speaker Orientation

5:00 pm–5:30 pm – New Member/First-Timer Orientation

6:00 pm–7:30 pm – Opening Reception


8:00 am–5:00 pm – Registration and Tabletop Exhibits Open

8:00 am–9:00 am – Continental Breakfast

9:00 am–9:30 am – President’s Welcome with Douglas J. Strock (ALC President, Global Language Translations and Consulting, Inc.)

9:30 am–10:30 am – How the Law Is Evolving for Copyrights, Trademarks, and Patents—And Why It Matters to You! With Doug Lalone (Rader, Fishman & Grauer, PLLC)

10:30 am–11:00 am – Break

11:00 am–Noon – Future-Proofing Your Company: What Does It Take?
Kathleen Diamond (Kathleen Diamond & Co.)
Jim Bellas (Diplomatic Language Services)
Scott Klein (LanguageLine Solutions)
Giovanni Donatelli (The Language Group)
Bill Rivers, Ph.D., (Executive Director, Joint National Committee for Languages–National Council for Languages and International Studies – JNCL–NCLIS)

Noon–1:30 pm – Lunch

12:30 pm–1:30 pm – Exhibitor Spotlights

1:30 pm–2:00 pm – Standards in the Language Industry (ISO 17100-Translation) with David Huebel (Orion Assessment Services)

1:30 pm–2:00 pm –  A Rough Guide to Brexit with Richard Brooks (K International)

2:00 pm–2:30 pm – Scaling vs. Growing an LSC with David Utrilla (U.S. Translation Company)

2:00 pm–2:30 pm – Intentional Planning: Applying Big Business Practices for Small Business Success with Robert Campbell (Propio LS, LLC) and Doug Judd (Propio LS, LLC)

2:30 pm–3:00 pm – Break

3:00 pm–4:00 pm – The Power of No and Changing the Client Dynamic with Elizabeth Colon (Metaphrasis Language & Cultural Solutions)

3:00 pm–3:30 pm – Language Services Industry Overview—An M&A Perspective with Leo Whitt (Hilliard Lyons Investment Banking)

3:30 pm–4:00 pm – How to Sell Your Language Business—The Art of Making a Deal with Michael Klinger (Anzu Global)

4:00 pm–4:30 pm – Break

4:30 pm–5:30 pm – Five Lessons in LSC Management: How Not to Make the Mistakes That Will Slow Down Your Company’s Growth with Roberto Ganzerli (Arancho Doc)

4:30 pm–5:30 pm – Can M&A Replace Your Salesforce? with Kimon Fountoukidis (Argos Multilingual)

6:15 pm – Dine Arounds


7:30 am–5:00 pm – Registration and Tabletop Exhibits Open

7:30 am–8:30 am – Continental Breakfast

8:30 am–9:30 am – The Big Picture in Interpreting: Where Is Your Company? with Barry Olsen (InterpretAmerica) and Katharine Allen (InterpretAmerica)

9:30 am–10:00 am – Break

10:00 am–11:00 am – Understanding the Essentials of an Independent Contractor Agreement with Scott A. Mirsky (Mirsky Law Group, LLC)

11:00 am–Noon – Can You Protect Yourself From an Employment Audit?
Sayed Ali, Interpreters Unlimited Inc.
Carla Itzkowich, International Contact, Inc.
Scott A. Mirsky, Mirsky Law Group, LLC
Francesco Pagano, Interpreters and Translators, Inc.
Bill Rivers, Ph.D., Executive Director, Joint National Committee for Languages–National Council for Languages and International Studies (JNCL–NCLIS)

Noon–1:30 pm – Lunch

12:30 pm–1:30 pm – Exhibitor Spotlight

1:30 pm–2:30 pm – Emerging Sales Strategies That Attract New Customers with Jessica Rathke (L10N Sales & Marketing)

1:30 pm–2:30 pm – How to Employee-Proof Your Business with Douglas J. Strock (Global Language Translations and Consulting, Inc.)

2:30 pm–3:00 pm – Break

3:00 pm–4:00 pm – Interpreting Quality and Interpreter Performance Weak Spots: A Healthcare Interpreting Discussion with Gabriela Flores, M.B.M., Certification Commission for Healthcare Interpreters; Children’s Mercy Hospitals and Clinics of Kansas City. Also welcoming, Natalya Mytareva, M.A., Certification Commission for Healthcare Interpreters.

3:00 pm–4:00 pm – SEO for Translation Companies: a 10-Year Journey with Luciano Oliveira (The Translation Company Group LLC)

4:00 pm–5:00 pm – Adapting Business Models for the New Reality with Steve Chu (Treehouse Strategy)

4:00 pm–4:30 pm – Protecting Your ASSets with David Smith (LinguaLinx)

4:30 pm–5:00 pm – eLearning Video Localization: Get Your Budget Under Control with George Zhao (Boffin Language Group Inc.)


8:00 am–12:30 pm – Registration and Tabletop Exhibits Open

8:00 am–9:00 am – Continental Breakfast

9:00 am–10:00 am – ALC Town Hall

10:00 am–10:15 am – Break

10:15 am–11:15 am – ALC Industry Survey

11:15 am–11:30 am – Break

11:30 am–12:30 pm – ALC Stakeholders Forum

12:30 pm–1:00 pm  – Closing Ceremony

2:30 pm–6:00 pm – Guided Tour: Miami City Bus Tour